SC Home Health Care Service Agency

How to Get Started with Home Health Services

Beginning services with SC Home Health Care Service Agency is a simple, guided process. We walk you through every step so you know what to expect.

Our 5-Step Admission Process

STEP 1Referral or Inquiry

You can contact us directly, or a physician, hospital, case manager, or Medicaid waiver coordinator can send a referral on your behalf.

STEP 2Eligibility & Coverage Review

We verify insurance and Medicaid eligibility, and—when applicable—review waiver program details. We also confirm whether skilled nursing, personal care, or both are appropriate.

STEP 3Nursing Assessment

A Registered Nurse conducts an in-home or virtual assessment to understand medical needs, daily living challenges, home safety, and personal preferences.

STEP 4Plan of Care Development

Based on the assessment, we develop a written Plan of Care that includes specific services, visit frequency, goals, and safety recommendations.

STEP 5Service Start & Ongoing Follow-Up

We match you with caregivers and nurses, coordinate schedules, and begin services. Our team checks in regularly to ensure that the care plan continues to meet your needs.

Who Can Refer to SC Home Health Care?

We accept referrals and inquiries from:

  • Hospitals and discharge planners
  • Primary care and specialty providers
  • Medicaid waiver case managers
  • Rehabilitation facilities and nursing homes
  • Families and self-referrals

If you’re not sure whether home health is appropriate, simply contact us and we’ll help you explore options.

What to Expect at Your First Visit

During the initial nursing assessment, you can expect:

  • A review of your medical history and current medications
  • Questions about your daily activities and what you find challenging
  • A basic physical and home safety assessment
  • Time to ask questions about services, schedules, and what home health includes
  • Discussion about goals—such as staying independent, avoiding hospital visits, or improving strength and comfort

Our nurse will explain recommended services and next steps.